Director of Operations

San Francisco, California, United States · Operations


We’re looking for an analytical and execution-focused Director of Operations with a passion for specialty coffee and/or CPG products to create and support our ambitious plans to scale the world’s first Specialty Instant Coffee company.

As the Director of Operations, you will have full ownership of scaling operations as Sudden Coffee grows from working with 5 to 50 roasters in the next 6 months. You will be the most senior operational leader, reporting directly to the CEO.

You'll oversee our production line & supply chain, managing a team of 5 and working with our state-of-the-art brewing technology. You will be responsible for a combination of reducing cost, increasing capacity, meeting customer SLAs & improving quality. You'll be able to implement tactical changes on a daily or weekly level (changing SOPs or team priorities) and strategic changes (changing the supply chain, sourcing new materials, moving facilities, or upgrading equipment).

You will also be the Lean operations / manufacturing champion, ensuring that our production line runs using best practices. You will leverage analytical and/or financial models to inform key business decisions and assist in developing future-looking strategy. You'll be responsible for creating your own metrics to measure operational performance.

Sudden Coffee was built on best-in-class operations and we are looking for someone to push the envelope even further!

This is the perfect role for a management consultant looking to transition into an operational role + the startup world.


About Sudden Coffee

At Sudden Coffee, we believe that a great cup of coffee can transform your day. Our mission is to make great coffee easier for everyone to experience in today’s busy world.

We created the world's first single origin instant coffee. It tastes like coffee made at a hipster cafe :-) Only possible by combining a deep expertise of coffee, chemical engineering, & industrial engineering.

Sudden Coffee was founded in San Francisco in 2015 by Kalle Freese, ranked 9th best barista in the world in 2015, & Josh Zloof, a McKinsey trained techie with a culinary obsession. Sudden Coffee has received accolades from customers & critics alike: New York Times, Food & Wine, CNBC, GQ. We were the 2nd food startup to be accepted into the Y Combinator accelerator program and we've raised over $4m in venture financing.

If you believe in meeting people at their level and are generally bullish on unicorns like our Head of Coffee, Umeko, you might be a good fit at Sudden. We’re looking for passionate team members to help democratize a new wave of coffee.


Bonus (These are preferred but not required)


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