Growth Operations Manager

San Francisco, California, United States · Growth


We’re looking for an analytical and execution-focused Growth Operations Manager with a passion for specialty coffee and/or CPG products to create and support our ambitious plans to scale the world’s first Specialty Instant Coffee company. In the last 6 months, Sudden has started a new Roaster Partnerships business-line. We have created products for roasters like Equator, Intelligentsia, Ritual, & Chromatic. The Growth Operations Manager will play a pivotal role in running & scaling this new business unit, taking us from 5 to 50 roasters within 6 months.

You will be a critical member of our fast-moving team, helping to shape both operational processes and growth strategy. You will leverage analytical and/or financial models to inform key business decisions, assist in developing future-looking strategy, and analyze the performance and impact of launched initiatives. You'll create & test new strategies/ initiatives to increase sales growth.

You will also play a key role in launching new products. In this role, you will be responsible for taking products from the prototype phase to a full launch. This includes finding new vendors, working with operations to setup new production processes, and working with client roasters to design new product lines.

Overtime, you will work to build automation into processes - everything from automating analytics to building software tools to help on the factory floor. You will also have the opportunity to build a team as the business line scales.

In leading multiple initiatives, you will have end-to-end ownership of many of these projects. On a day-to-day basis, this individual will work with leaders and employees across the organization, ensuring successful design, roll-out, and implementation of operational or growth-oriented initiatives.

This is the perfect role for a management consultant looking to transition into an operational role + the startup world.


About Sudden Coffee

At Sudden Coffee, we believe that a great cup of coffee can transform your day. Our mission is to make great coffee easier for everyone to experience in today’s busy world.

We created the world's first single origin instant coffee. It tastes like coffee made at a hipster cafe :-) Only possible by combining a deep expertise of coffee, chemical engineering, & industrial engineering.

Sudden Coffee was founded in San Francisco in 2015 by Kalle Freese, ranked 9th best barista in the world in 2015, & Josh Zloof, a McKinsey trained techie with a culinary obsession. Sudden Coffee has received accolades from customers & critics alike: New York Times, Food & Wine, CNBC, GQ. We were the 2nd food startup to be accepted into the Y Combinator accelerator program and we've raised over $4m in venture financing.

If you believe in meeting people at their level and are generally bullish on unicorns like our Head of Coffee, Umeko, you might be a good fit at Sudden. We’re looking for passionate team members to help democratize a new wave of coffee.


Bonus (These are preferred but not required)


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